Terms of Service

đź“„ Terms of Service

Effective Date: 2025/22/05
Business Name: CellfixStores
Contact: [email protected] | (813) 280-9833

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1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

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2. Services Offered

CellFix provides phone and tablet repair services, buys and sells used devices, sells accessories and prepaid services, and allows users to schedule repairs or make purchases online and in-store.

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3. Warranty Terms
• All repairs include a 30-day limited warranty on the specific part replaced.
• Warranty is void if there is any physical or water damage, or if the device is submitted with a password that is not provided to CellFix.
• Accessories are sold as-is and are non-refundable and non-exchangeable.
• Used or refurbished devices are exchangeable only within 7 days of purchase if defective and with a valid receipt.
• No refunds on device purchases.
• All claims are subject to inspection and approval by CellFix technicians.

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4. Repair Terms
• A $45 non-refundable diagnostic fee is charged on all repair assessments. If the repair is completed, the fee will be applied to the total repair cost.
• If a device cannot be repaired, the fee remains applicable.
• Customers must provide their device password to fully test repairs. Failure to do so renders the repair ineligible for warranty.
• Devices left at our store for more than 30 days after repair completion become property of CellFix.

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5. Device Sales (Buybacks)

To sell a device to CellFix, the seller must:
• Be at least 18 years of age
• Present a valid government-issued ID
• Submit a fingerprint scan at the time of sale

CellFix reserves the right to refuse any device that appears stolen, locked, or ineligible for resale.

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6. Shipping and Delivery

While most of our services are provided in-store, we do offer shipping. Shipping terms, fees, and tracking information will be provided at the time of checkout. CellFix is not responsible for delays or issues caused by third-party shipping carriers.

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7. User Content and Consent

By submitting a device for service or participating in store promotions:
• You authorize CellFix to take and store photos of your device for fraud prevention, quality control, and marketing purposes.
• You grant CellFix a limited license to use non-identifying photos or testimonials in promotional content.

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8. Intellectual Property

All content on this website, including logos, product images, service descriptions, and marketing materials, are the property of CellFix and may not be copied, reproduced, or distributed without written permission.

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9. Unauthorized Use

You agree not to use this site or our services to:
• Upload viruses or malicious software
• Infringe on any intellectual property
• Impersonate others or provide false information
• Attempt to hack, disrupt, or misuse our systems

Violations may result in legal action.

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10. Limitation of Liability

CellFix is not liable for:
• Loss of data during repairs (we strongly recommend backing up devices)
• Damage to devices caused by pre-existing conditions
• Delays due to parts availability or third-party service providers
• Misuse or unauthorized access to your account or device by others

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11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Hillsborough County, Florida, unless otherwise agreed upon in writing.

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12. Updates to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of any changes.

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